Protecting every person — before, during & after risk
Not just alerts. A complete traveler and workforce safety accountability workflow — from trip booking to safe return.
At this exact moment —
Which of your travelers are inside the impact zone of today's protest in Jakarta?
Do your employees at remote sites know a Category 3 storm is approaching?
If a traveler activates SOS at 2 AM — what is your response process?
Datasurfr Pro Duty of Care gives you one answer to all three — in real time. Can you account for every one of your people?
Travelers on the move. Employees everywhere else.
Complete coverage in one platform — same dashboard, same audit trail.
Mode 1 — Travel Duty of Care
Trip-centric · From departure to safe return
- Trip booked — TMS / HR / manual / API
- Itinerary loaded — flights, hotels, dates
- Traveler profile — emergency contacts, risk profile
- Trip active — monitored from departure to safe return
Mode 2 — Workforce Duty of Care
Non-trip / ongoing · Any fixed or field location
- Employee onboarded — from HR / ERP, manual or API
- Assignment mapped — branch, site, plant, route, territory
- Live location (optional) — app, GPS, check-in, beacon
- Work in progress — daily operations, continuously covered
11 integrated steps — booking to audit closure
Prepare
Trip ingestion · GoSafe app onboarding · Pre-travel advisory
Briefed & visibleProtect
Live monitoring · Exposure alerts · Check-ins · Escalation cascade
24×7 automatedAccount
SOS response · DOC dashboard · Case closure & audit trail
100% audit trailBriefed before they board
- Trip ingestion — TMS integration, HR upload, manual, or API. Destination risk profile auto-applied.
- App onboarding — GoSafe download link, safety instructions, SOS guidance, privacy notice, your travel SOPs.
- Pre-travel advisory — destination risk, security environment, weather & health, areas to avoid, local emergency contacts, optional traveler acknowledgement.
Outcome: traveler is visible to Datasurfr, equipped with GoSafe, and fully briefed before entering the destination.
24×7 surveillance across every traveler's location
Global risk intelligence
Geopolitical events, security threats, terrorism, civil unrest.
Government & agency alerts
Official advisories, travel warnings, border closures, health alerts.
Local news & social
Vernacular sources and real-time social signals in 40+ languages.
Weather & natural hazards
Monsoons, earthquakes, floods, typhoons — matched to proximity.
Crime & infrastructure
Transport disruption, outages, crime hotspots, route closures.
Flight & travel disruption
Live flight status and airport issues — linked to the itinerary.
Exposure Assessment Engine — automated, runs on every event: Detection → Location matching → Exposure scoring → Trigger or monitor.
Exposure confirmed → welfare check, automatically
When exposure is confirmed, the workflow begins without an operator. Triggers include exposure alerts, scheduled and missed check-ins, travel disruptions, manual checks, and post-travel confirmation.
- All channels simultaneously — email, push, WhatsApp, SMS, in-app
- Dynamic message templates per trigger type
- Responses captured in real time — Safe / Need Help / No Response
- Dashboard, escalation logic & SOS module updated on every response
No response? Nobody gets left unaccounted for.
Five stages run automatically, 24×7 — no operator needed.
Reminder
Re-sent on all channels, logged with timestamp.
2nd Reminder
Escalation progresses automatically.
Call Attempt
Automated or assisted call to registered mobile.
Manager & Security
Notified with full context — event, traveler, last location.
DOC / BCP Escalation
Critical case — full assistance protocol initiated.
One tap. Immediate priority case.
- Immediate alert to the 24×7 assistance team
- Location, profile & trip details shared instantly
- Assistance type captured — Medical / Safety / Other
- Traveler receives acknowledgement confirmation
- Case stays open until resolution is confirmed
- Full record for compliance & post-incident review
One real-time view of traveler accountability
A defensible duty of care record — by default
Every triggered person gets a case: auto-created, tracked through response and assistance, resolved, and auto-closed when all criteria are met.
- Trigger type & conditions, delivery status per channel
- Every contact with channel & timestamp
- Responses — Safe · Assistance · No Response
- Escalation steps, timings & resolution time
- Analyst notes and case commentary
Proactive accountability, any time
Operators can initiate checks without an automated trigger — targeting an individual, a location, a business unit, a group, or a trip cohort.
- "Check all travelers currently in Israel"
- "Check employees at the conference in a protest-affected city"
- "Check senior executives after a hotel security event"
- "Check all travelers on an airline declaring an emergency"
What Duty of Care delivers
Proactive, not reactive
Every traveler continuously matched against live risk events — every event that matters is caught.
Automated check-ins
Welfare campaigns launch automatically across all channels simultaneously.
Faster escalation
The 5-stage cascade runs without human initiation — until contact is established.
Complete accountability
Every traveler, check-in, response, and escalation — live for operators and leadership.
Audit trail & compliance
Full case record with timestamps, channels, responses, and resolution.
Less manual effort, 24×7
Your team focuses on genuine emergencies — not administrative tracking.
The only platform that connects every step
A workflow, not just alerts
Most platforms alert and stop. Datasurfr manages the response, verification, escalation, and closure — in one platform.
Two modes, one platform
Travel DOC and Workforce DOC — same platform, same dashboard, same audit trail.
GoSafe built in
A native traveler app with SOS, check-in, alerts, and itinerary — not a third-party SDK.
Automated escalation
The cascade runs 24×7 with no operator watching a dashboard. Emergencies are never missed.
MitKat intelligence inside
15+ years of analyst intelligence. AI surfaces exposure; analysts validate; you get decision-ready intelligence.
All in one platform
Trip booking → onboarding → advisory → monitoring → alerts → check-ins → verification → SOS → escalation → closure.